REFUND POLICY
Refunding a player registration fee will be reviewed once email notification has been given to the Registrar. You must email your request to [email protected]. You must supply the following information in your written request:
• Parent Name
• Child's Name
• Home Address
• Email Address
• Phone Number
• Reason for Refund
Refunds are not provided because families cannot, or will not accommodate their schedules to attend practice or game times.
Refunds are not provided because Region 32 will not accommodate a specific coach/team request or car pool request.
We will issue FULL REFUNDS (less $20) before July 1, 2019
We will issue FULL REFUNDS (less $20) after July 1 only in the following situations:
- The family moves away from Upland and the adjacent communities, such that it would be unreasonable to expect the player to continue to participate in Region 32. (proof of residency; utility bill)
- The player is in our 4U - 5U divisions.
- The player is unable to participate because of an injury or illness that arose after July 1 - August 15. (Any refund after the 15th for injury or illness will be at the discretion of the Regional Commissioner.)
- We are unable to place the player on a team (this exception will not apply once we have assigned a player to a team).
We will issue 50% REFUNDS (less $20) from July 1 - July 15
There will be NO REFUNDS after July 15.
Region 32 reserves the right to change this policy at any time and to deny or approve a refund for any reason. We strive for consistency and fairness and will evaluate every request objectively. However, there may be circumstances that Region 32 did not foresee when forming this refund policy that may require us to deny or approve a particular refund request or to change the refund policy.
Refund Guidelines
Refunds will be issued by refund or credit to the credit card used for payment. Refunds will be issued by check (to the original submitter of the registration) only if the cardholder no longer has this card or a refund or credit to a card is not possible for some other reason.